Cultures of university governance need urgent attention

This piece was first published by WonkHE on 23.01.24.

In recent years, the authority invested in governing bodies has been enlarged and formalised by the Office for Students. As well as providing oversight and guidance, and holding leadership teams to account where necessary, governing bodies are now responsible for ensuring that a range of financial, legal, and other regulatory requirements are met.

But despite the centrality of the governing body within their institution, most university staff would struggle to name any individual members. Indeed, few in the sector have a firm grasp of how governance works, and critical research remains relatively scarce. This is partly explained by the sheer complexity of the field: there are multiple governance models in the English sector alone, many determined by institutional statutes and ordinances, and each seemingly accompanied by its own terminology. But it is also partly because governing bodies tend to stay in the shadows, with openness rarely extending much beyond the periodic release of minutes somewhere on the university website.

Last year, I led a project that sought to lift the lid on governing bodies in English universities. The focus was on cultures and discourses, and how they interfaced with rules and regulations. Between us, my co-investigator Diane Harris and I interviewed current or former governors at over forty higher education institutions. The report, published today by the Council for the Defence of British Universities, confirms that members of the governing body make vital contributions to the running of their universities.

Many interviewees found the role inspiring and described it as a “privilege”. However, the report also raises important questions in several areas: governance protocols that seem needlessly complicated; decision-making practices that can be undemocratic; and power relations that seem to reinforce hierarchies and maximise compliance.

Who you know

A recurring concern for interviewees was that key decisions were taken by a small subset of governors – usually the chair and those senior lay governors charged with running subcommittees – often in lockstep with the vice chancellor and their senior management team. While recent progress in diversity was noted and celebrated, the tendency for positions of greatest influence to be held by wealthy, retired, white men from a corporate background was frequently noted.

Some interviewees mentioned informal dinners, pre-meetings and WhatsApp groups in which institutional strategy was debated but to which they were not invited, leaving formal committees “sort of stage-managed”. Those interviewees within the so-called “inner circle” tended to reject suggestions of cliquishness, countering that in a fast-changing policy environment executive decisions sometimes needed reaching swiftly and away from full meetings of the governing body.

For some interviewees, explicit hierarchies were felt to operate alongside more implicit and localised power dynamics. The agenda for meetings of the governing body was regarded as a crucial document, both in practice and symbolically. However, few interviewees understood how the agenda was set, by whom, or how it could be influenced. Governing body discourses tended to stress how full the agenda was, as reinforced by pre-reading packs that reportedly comprised several hundred pages. Some interviewees acknowledged that the expansion of governing body duties meant that meetings would inevitably become bloated by regulatory requirements, but others suspected that time management tactics were occasionally deployed to prevent discussion of sensitive but substantive issues. Governing body processes were described by one interviewee as “deliberately unclear” and insinuations were made that data and information were sometimes “filtered”.

Some interviewees expressed anxiety about what they regarded as the “hyper-financialisation” of university governance. While it was readily acknowledged that the market turn in higher education policy left universities in greater need of financial proficiency, the specific concern was for those areas now reportedly overlooked in governing body discussions. The educational and research purposes of the university – and the associated commitment to ethics, community, values and social justice – were sometimes considered secondary to budgetary matters.

The mechanism through which new lay (external) governors were identified and recruited was also felt by many interviewees to be suboptimal. Most governing bodies had a sub-committee to oversee nominations, but this was sometimes characterised as a “rubber-stamping” exercise. One interviewee suggested that many new appointments were “convenient for the executive”; another expressed surprise at the “mateyness” between institutional managers and some of those charged with holding them to account.

Frustration

A remarkable aspect of the project was the extent to which a similar critique was put forward by different types of members, whether lay governors, staff governors, or student governors. Most interviewees, aside from those chairing sub-committees or in other positions of designated power, mentioned feeling marginalised at times. The intersection of disempowerment and identity was captured by one interviewee who said: “I always felt like I had to make allies because I was young, because I was a woman, because I was the only student governor.”

Despite the sometimes problematic power relation sketched above, it is clear from this research that most individual governors remain an asset to their institution. They freely give their time and skills because they want to draw on their professional experiences to help oversee and improve how universities are run.

However, for many interviewees reflecting on their contribution, a sense of frustration was tangible. They felt that hierarchical cultures on governing bodies left protocols inscrutable and decision-making processes skewed. For those wanting to challenge dominant thinking, to advocate more directly on behalf of staff and students, or to reinvigorate ideas about higher education as a public good, the experience of university governance was often exasperating as much as it was stimulating.

Further work is needed to establish how the full potential of all university governors can be unleashed. Some interviewees suggested that induction events should more plainly acknowledge the sector’s difficulties, and actively seek to give new recruits the confidence to take on established traditions and pecking orders within their governing body where appropriate. Others felt that a more inclusive code of governance, focused on protecting the interests of campus communities, might act as a reminder that the scope of university governance extends beyond regulatory compliance and financial oversight. The evidence from today’s report suggests that some governing body cultures need urgent attention.

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